This Refund Policy explains how payments, cancellations and refunds work for Mass Unsubscribe Gmail Pro subscriptions. It forms part of our Terms of Service.
Summary
- You can try the extension on the Free plan before paying anything.
- Pro is a monthly or yearly subscription that renews automatically until you cancel.
- You can cancel at any time and keep Pro until the end of the period you have paid for.
- Subscription payments are non-refundable, except for billing errors or where the law requires a refund.
Try Before You Subscribe
The Free plan lets you connect your Gmail account, scan your inbox and use the core features within the limits shown on our Pricing page, with no payment details required. We encourage you to use the Free plan first to confirm the extension works well with your inbox before upgrading to Pro.
No Refunds on Subscriptions
All subscription payments, including first payments and automatic renewals for both monthly and yearly plans, are final and non-refundable. We do not provide full or partial refunds or credits for:
- unused time remaining in a billing period after you cancel;
- billing periods in which you did not use the extension;
- renewals that were not cancelled before the renewal date;
- switching from a yearly to a monthly plan, or downgrading to the Free plan.
Cancel Anytime
You can cancel your subscription at any time, with no cancellation fee, using the subscription management link provided with your purchase receipt or by emailing us at extensionmassunsubscribe@gmail.com.
When you cancel, your subscription will not renew. You keep full access to Pro features until the end of your current billing period, after which your account returns to the Free plan. To avoid being charged for the next period, cancel before your renewal date.
Uninstalling the extension or disconnecting your Google account does not cancel your subscription.
Duplicate Charges and Billing Errors
If you were charged more than once for the same billing period, charged the wrong amount, or charged after you cancelled, please contact us within 30 days of the charge. Once we confirm the error, we will refund the incorrect amount to your original payment method. The time it takes for the funds to appear depends on your bank or card provider, and is usually a few business days.
To help us find your payment quickly, please include the email address you used at checkout and, if you have it, your order or receipt number.
EU/EEA Consumers
If you are a consumer in the European Union or European Economic Area, you may have a statutory right to withdraw from your purchase within 14 days. Because Pro features are made available immediately at your request, this right is limited or lost once supply has begun, as explained in the Right of Withdrawal section of our Terms of Service. Where the law still gives you a right to a refund, we will honour it.
Your Statutory Rights
Nothing in this policy limits or replaces any rights you have as a consumer under the mandatory laws of Poland, the European Union, or your country of residence. If we discontinue the Services entirely, we will refund the unused portion of any prepaid subscription period, as set out in our Terms of Service.
Contact Us
If you have any questions about billing, cancellation or this policy, email us at extensionmassunsubscribe@gmail.com.